Frequently Asked Questions
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General
Harpers Heating & Plumbing Ltd provide heating, plumbing and boiler services across:
We offer a full range of heating and plumbing services including:
- Boiler installations
- Boiler servicing and boiler repairs
- Central heating repairs
- Central heating installation
- Hot water solutions
- Power flushing
- Oil boiler installations
- Bathroom installation
- General plumbing services
If you’re unsure what service you need, you can contact our team here and we will be happy to help.
Yes. All our heating engineers are fully qualified and Gas Safe registered, ensuring that all gas work is carried out safely and in accordance with UK regulations.
Yes. Our engineers are qualified to work on oil boilers and oil heating systems, ensuring safe installation, servicing and repairs.
You can read more about our oil boiler installation services.
Yes. Harpers Heating & Plumbing Ltd are Worcester Bosch accredited installers, meaning we are trained to install and maintain Worcester Bosch boilers to the highest standards.
You can learn more about our accreditation on out Worcester Bosch accredited installer page.
Yes. We provide free, no-obligation quotes for boiler installations, central heating upgrades, plumbing work and bathroom installations.
To arrange a quote simply visit our Contact Us page or call 01279 771 981.
Boiler
The cost of installing a new boiler depends on several factors including:
- Size of your property
- Type of boiler required
- Boiler brand and model
- Complexity of the installation
- Whether pipework or radiators need upgrading
You can learn more about the process on our boiler installation page.
We install a wide range of heating systems including:
- Combi boilers
- System boilers
- Conventional boilers
- Gas boilers
- Oil boilers
- Back boiler replacements
Our engineers can help you choose the best system for your home.
Most manufacturers recommend having your boiler serviced once per year.
Regular servicing helps:
- Keep your boiler running efficiently
- Prevent unexpected breakdowns
- Extend the life of your boiler
- Maintain manufacturer warranties
You can book a service on our boiler servicing page.
Yes. We provide fast and reliable boiler repair services for most makes and models.
Common issues we repair include:
- Boiler losing pressure
- No heating or hot water
- Strange noises
- Fault codes
- Leaks
If your boiler has stopped working, visit our boiler repairs page to see how we can help.
Worcester Bosch boilers come with manufacturer warranties that typically range from 5 to 12 years, depending on the model and installation. As accredited installers, we can advise which Worcester Bosch boiler is best suited to your home and explain the warranty options available.
Yes. We provide emergency boiler repair services where possible. If your boiler has stopped working or you have no heating or hot water, our engineers will aim to attend as quickly as possible to diagnose and resolve the issue.
Yes. We offer boiler finance options to help spread the cost of a new boiler installation. Finance allows homeowners to install an efficient new boiler while paying in manageable monthly instalments.
You can learn more about available options on our Finance page.
Yes. Our engineers are experienced in working with most major boiler brands including Worcester Bosch, Vaillant, Ideal, Baxi and Glow-worm, among others. We provide servicing, repairs and installations for a wide range of boiler makes and models.
Central Heating
Power flushing is a cleaning process that removes sludge, rust and debris from your central heating system.
This helps solve problems such as:
- Cold radiators
- Noisy pipes
- Slow heating systems
- Poor circulation
If you think your heating system may need cleaning, feel free to contact our team for advice.
An unvented hot water cylinder stores mains-pressure hot water, providing stronger water pressure for taps, showers and baths.
These systems are commonly used with modern system boilers or conventional boilers and are ideal for homes that require a high volume of hot water.
Because unvented cylinders operate under pressure, installation and servicing must be carried out by a qualified engineer. If you are considering upgrading your hot water system, our team will be happy to advise.
Yes. We install, repair and replace radiators as part of our central heating services. If your radiators are not heating properly, making noise, or have cold spots, it could indicate sludge in the system or a circulation problem.
Our engineers can diagnose the issue and recommend the best solution, whether that involves radiator repairs, upgrades, or system cleaning such as power flushing.
If you are experiencing problems with your heating system, feel free to contact our team for advice.
Yes. Our engineers repair and maintain all types of central heating systems including radiators, pumps, thermostats, valves and pipework.
If your heating system is not working properly, please contact us here and we will be happy to help.
Yes. We can upgrade older central heating systems to improve efficiency, reliability and heating performance. This may include replacing outdated boilers, installing new radiators, upgrading pipework or fitting modern controls and thermostats. Upgrading your system can help reduce energy bills and improve comfort throughout your home.
Yes. We install a range of smart thermostats that allow you to control your heating remotely using a smartphone or tablet. Smart heating controls help improve efficiency by allowing you to schedule heating times, adjust temperatures and monitor energy usage.
These systems can be installed alongside new boilers or added to existing central heating systems.
We always aim to attend heating emergencies as quickly as possible, particularly during colder months when heating and hot water are essential. Response times can vary depending on location and availability, but our team will do their best to arrange a prompt visit.
Gas Safety
Yes. We provide Landlord Gas Safety Certificates (CP12) for rental properties.
During the inspection we check gas appliances, pipework and flues to ensure they are safe and working correctly.
To arrange a gas safety inspection please visit our Contact Us page.
Spread the cost with
our finance options
Contact us today to see what financial
solutions we can offer you.
